Introduction
Drawmax LTD (“we,” “our,” or “us”) operates ChancebyDrawmax, a digital sweepstakes and promotional engagement platform that allows users (“you” or “your”) to participate in prize-based draws and brand-sponsored campaigns. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Nigeria Data Protection Regulation (NDPR) 2019, the Nigeria Data Protection Act 2023, and other applicable laws.
We treat all personal data as private and process it only in accordance with this Privacy Policy. Drawmax LTD (ChancebyDrawmax) is the data controller of your personal data and is located at 1-7 Muri Okunlola Street, Victoria Island, Lagos, Nigeria. You can contact us via support@chancebydrawmax.com or +2349031842035.
Personal Data We Collect
We may collect: first name, surname, date of birth, gender, place of birth, state of origin, postal address, email address, phone number, language, National Identification Number (NIN) or other government-issued identification, bank account details including BVN, selfies, payment information, device data, and marketing data.
Legal Basis for Processing
We process your personal data under the following bases: consent, contract, compliance with legal obligations, legitimate interest, vital interest, and public interest. You will be required to sign up and provide login details such as a username and password, which you must keep safe.
Your Consent
We may rely on your consent to process certain categories of your personal data. Consent may be obtained through checkboxes, buttons, written confirmation, oral confirmation, or continued use of our services. You may withdraw consent at any time by contacting support@chancebydrawmax.com or +2349031842035. Withdrawal of consent may affect our ability to provide certain services.
Other Legal Basis
We may process your personal data: (i) to fulfil contractual obligations; (ii) to comply with legal and regulatory requirements; (iii) for our legitimate interests; (iv) to protect your vital interests; or (v) for tasks carried out in the public interest.
How We Use Your Data
We use your data to manage your account, process entries, notify winners, send updates, and comply with legal obligations. Additional purposes include:
- Providing requested services;
- Ensuring system and data security;
- Fraud prevention and legal compliance;
- Audit, analytics, and reporting;
- Customer communication via SMS, email, or instant messaging;
- Enforcing our terms and contracts;
- Protecting against injury, theft, or fraud;
- Data anonymization for internal reporting or research;
- Business continuity and backups;
- Corporate restructuring or business transfer;
- Other purposes disclosed at the time of collection or permitted by law.
Data Sharing and Disclosure
We may share your personal data with third-party service providers, payment processors, partner brands, regulatory authorities, and other entities where necessary to provide our services. These third parties may only process your data as instructed by us and for specified purposes.
Third-Party Links
Our platform may contain links to third-party websites, applications, or plug-ins. These entities may collect data when you interact with them. We do not control and are not responsible for third-party privacy practices. You are encouraged to read the privacy policies of every website you visit.
International Data Transfers
Your data may be transferred outside Nigeria, subject to: (i) consent; (ii) performance of contract; (iii) your vital interest; (iv) establishment or defence of legal claims; or (v) your likely consent. We ensure adequate safeguards for all international transfers in compliance with applicable law.
Data Retention
We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. When no longer required, data is deleted or anonymized. You may request deletion by contacting support@chancebydrawmax.com.
Your Rights
You have rights under Nigerian data protection laws, including the right to:
- Be informed about how your data is processed;
- Request access to your personal data;
- Request correction or deletion of data;
- Withdraw consent;
- Object to processing;
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
We may request verification information to confirm identity before processing a request.
Data Security
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. Measures include secure servers, firewalls, encryption, restricted access, and confidentiality obligations for employees and third-party providers.
Cookies and Tracking
We use cookies to enhance user experience and analyze engagement. You can choose to accept or reject cookies through your browser settings. Essential cookies may be required for full functionality of the website. We may update our cookie policy periodically.
Children’s Privacy
Our services are intended for persons aged 18 and above. We do not knowingly collect data from minors. If you believe a child’s data has been collected, please contact us for investigation and removal.
Complaints and Remedies
If you wish to raise a privacy concern or exercise your rights, contact our Data Protection Officer via support@chancebydrawmax.com, dataprotectionofficer@chancebydrawmax.com, or legal@chancebydrawmax.com. You may also write to us at 1-7 Muri Okunlola Street, Victoria Island, Lagos. If unresolved, you may escalate the matter to the Nigeria Data Protection Commission (NDPC).
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in law, business operations, or data practices. Updated versions will be posted wherever this policy appears. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
Data Protection Officer, Drawmax LTD
Email: support@chancebydrawmax.com
Address: 1-7 Muri Okunlola Street, Victoria Island, Lagos, Nigeria
Effective Date: 18/10/2025
Last Updated: 10/10/2025
